1.  Which Budgeting and Financial Analysis staff member(s) assisted you during this experience?
2.  How would you rate the employee's knowledge of the systems?
3.  How would you rate the employee's response time to resolve the issue?
4.  How would you rate the employee's understanding of the issue?
5.  How would you rate the employee's demonstration of the resolution of the issue?
6.  How would you rate your overall experience with this interaction?
7.  On a scale of 1-10, how likely are you to recommend this employee to your co-workers and colleagues?  (1 - being least likely to recommend this employee and 10 - being  most likely to recommend this employee.)
9.  Were you treated with courtesy and consideration?